Since that following day when he was arrested with no questions asked I decided to just not ever go to Fantasy Springs again. I think that the treatment he received without no question was very harsh and it was a simple case of miscommunication. I understand that every company has an sop that they have to follow. He was then told he was banned from Fantasy Springs Casino for life. We returned back the next day and to our surprise he was confronted by the Sheriff's and was arrested taken to jail, with no questions asked. At the time we didn't realize the importance of following through with what was asked of us. He was informed not to return back within one day. Unfortunately my spouse was stereotyped and was asked to leave because he left his wallet at home. I definitely was a regular patron and was always respected by everyone. I was a regular patron approximately 7 years ago. I am concerned about the casinos Public Safety Officers. My daughter's and I had a great experience with the hotel services. I would refer my friends and family to use their players card to receive special offers from fantasy springs. Well first of all, I have no complaints of the hotel.

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